12NexusBPO

Our services

Remote operations for real estate teams.

Ten services covering the full client journey, from a new lead’s first call through closing and long after. Pick the ones you need — we work inside the tools your brokerage already uses.

All 12NexusBPO services

Service 01

Transaction Coordination

Every contract managed from open to close.

Remote transaction coordination for real estate agents, covering contracts, deadlines, and closing paperwork inside KW Command, DotLoop, or SkySlope.

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Service 02

Document & Presentation Support

Clean paperwork and polished presentations, ready when you need them.

Document preparation and presentation support for real estate agents, including buyer packets, seller packets, and listing presentations.

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Service 03

CRM & Lead Management

A CRM that actually stays up to date.

CRM management for real estate teams, including contact organization, pipeline tracking, and automation setup inside KW Command, Lofty, and other CRMs.

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Service 04

Lead Follow-Up & Appointment Setting

Fast follow-up so leads do not go cold.

Lead follow-up and appointment setting for real estate agents, including CRM updates and qualified appointments booked directly on your calendar.

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Service 05

Real Estate Website Design

A website built around you, not a template everyone else has.

Custom real estate website design for agents and teams, including agent branding, listing pages, and lead capture forms.

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Service 06

Client Experience & Communication

The follow-through that turns a client into a referral.

Client communication support for real estate agents, covering onboarding emails, transaction updates, thank-you notes, and review requests.

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Service 07

Marketing & Brand Support

A consistent presence, without you having to post it yourself.

Social media, newsletter, and listing marketing support for real estate agents, including just listed, under contract, and just sold campaigns.

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Service 08

Content, Video & Web Coordination

Raw footage turned into polished, ready-to-post video.

Real estate video editing and content coordination, turning raw walkthrough footage into polished, ready-to-post video with voiceovers.

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Service 09

Event Planning & Community Engagement

Events that build relationships in your local market.

Event planning support for real estate agents, covering client appreciation events, community initiatives, and lead-generation events.

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Service 10

Executive & Administrative Support

The everyday admin work, handled so you can focus on selling.

Executive and administrative support for real estate business owners, including calendar management, email organization, and SOP development.

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Build a more scalable real estate business

Let's put your operations in motion.

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